Collision Repair Case Studies 
D.J. Rivera
Position at Dealership: Collision Repair Manager
Dealership name/location: Smith South Plains Levelland
Working at a Dealership
D.J. Rivera began his tenure as a summer employee turned full time. Rivera knew someone employed at the dealership and worked his way to a full time position through his hard work beginning as a parts runner and moving up to the parts counter and ultimately to his current position as Collision Repair Manager.
As he continues through his career path he one day hopes to work with fixed operations or within the parts department.
Benefits and Professional Development
Rivera finds satisfaction financially from his position but also from his interactions with his customers and fellow employees. He also has been able to take advantage of professional development opportunities offered by the dealership and/ or with the dealership association including various classes.
Thoughts & Advice
“Learn as much as you can, be a team player, and hang on.” – D.J. Rivera
Mary Garza
Position at Dealership: Collision Repair Advisor
Dealership name/location: Smith South Plains Levelland
Working at a Dealership
Mary Garza knew when the position of Collision Repair Advisor was offered that the Smith South Plains dealership seemed like the place for her.
Benefits and Professional Development
Garza enjoys the long-term benefits including insurance, paid vacation, life insurance, a 401K plan, and the opportunity to get employee discounts on new vehicles. She also has been able to take advantage of professional development opportunities offered by the dealership and/ or with the dealership association including various classes.
Thoughts & Advice
“A dealership is a good place to work because you will have the opportunity to learn more about automobile industry and how it works.” – Mary Garza
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